We'd love to hear from you.
Questions, feedback, or a box that arrived with something missing — pick the quickest way.
Questions parents ask
Ordering & delivery
When will my toddler box arrive?
Orders close on the 13th of each month. All toddler boxes ship by the 23rd and arrive 5–7 days after shipping. The next shipment goes out on 15 December.
When will my baby box arrive?
Baby boxes ship every Monday. Order by Friday midnight to make that Monday; delivery takes 3–5 days after shipping.
How much is delivery?
R130 per box.
The boxes
I've got twins, can they share a box?
Each box is packed with age-appropriate goodies and materials for one child, so each twin needs their own box — they can still enjoy the activities together.
Can I customise my box?
Because of the number of boxes we ship every month, we can't customise individual boxes.
What if something is missing from my box?
Let us know and we'll send the missing item to you with your next box.
Afrikaans or English?
Every box comes in Afrikaans or English — you choose when you order.
The app
How do I get the app?
The app is free with every box and your link arrives by email. Lost it? You can get it again on The App page.
Payments
Can I cancel?
Month-to-month can be cancelled anytime. The 6- and 12-month plans are paid in advance for the term.
Are refunds available?
Once a box is bought and paid for, refunds are not available. If you have a question or need help, we are here for you.
Or send us a message
Have an order number? Add it to your message and we can help faster.