Delivery Policy

We ship our subscription boxes nationally across South Africa and to Namibia. Deliveries reach the majority of RSA customers within 3-5 business days of dispatch.

Dispatch Schedule

 

Toddler Boxes (1-4 yrs)

Dispatched on the 23rd of each month

Baby Boxes (0-12 months)

Weekly dispatch — see cut-off dates on product page

Estimated Delivery Timeframes

  • Gauteng: 1-2 business days after dispatch
  • Western Cape, KwaZulu-Natal, Eastern Cape: 2-4 business days
  • Other provinces and outlying areas: 3-6 business days
  • Namibia: 5-10 business days

Delivery Tracking

Once your box is dispatched, you will receive an email confirmation with a tracking number from our courier partner. Use this number to track your delivery on the courier’s website.

Failed Deliveries

If a delivery fails due to an incorrect address provided at checkout, a re-delivery fee may apply. Please ensure your shipping address is accurate before completing your order.

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